Patient Comments

We are always happy to receive your comments and suggestions to further improve the treatment and care we provide for women living with endometrioisis.

Please email luz.hughes@nhs.net with your comments.

Apart from usual post-surgery discomfort at the incision sites, and a little tired as to be expected, I am feeling wonderful! The permanent pain I had in my womb & sacrum has disappeared! I can see myself improving every day and I’m very positive that I’m on my way to having a pain free life with my daughter very soon, and this is all thanks to you. Thank you so much for helping me get the surgery I needed, for pushing for me to get it sooner to end my prolonged suffering, and for your kindness every time we spoke. Thank you for removing this awful disease from my body. You really are one in a million and I will always be grateful to you for everything you’ve done to help me.

I will continue to raise awareness about endometriosis & tell others how you and the team at CEMIG can help change other women’s lives in battling this disease.

Luz is lovely and very informative. Thank you!

Everything was absolutely brilliant. Excellent care! Thank you.

Day Surgery at Ashford was excellent. Everyone was kind, polite and understanding. Everyone made me very relaxed. Thank you all!

Just one, I think it is better if patient is given time for the consent form to be explained ahead of time like during a consultation instead of on the day of surgery.

Luz Hughes was so kind, highly polite and considerate. She listened carefully and I definitely have confidence in her. Everyone was so kind. They are extremely helpful. It was a great experience. I will always remember their great care and gracious behaviour. Thanks a lot!

Everything was perfect. I am extremely satisfied. Everyone was so kind, caring and polite. From doctors to nurses and others in the team – I am highly thankful!

I was very pleased with how well Luz Hughes, the nurse specialist explained every stage of treatment. I have felt well looked after.

I was very happy with my treatment and the kindness and friendliness of the specialist nurse and consultant.

It was a very informative chat with the doctor before the operation and helped me make my decision. I felt very confident and was looked after by all staff. Excellent service! Thank you!

Specialist nurse Luz Hughes is wonderful, caring and calm!

Everyone was very caring, explained everything to me. They all deserve a medal!

I could not be happier with the care I have received both in hospital and following my operation. I have never felt like a number in the system. As a result of the overwhelming care and kindness I have been shown, I have recovered very well and feel confident with my treatment going forward. I can’t thank you all enough.

Everything was done perfectly. I had no problems. No more pain. Thank you!

Didn’t need to see nurse. But feedback from follow up post op phonecall was reassuring. Very good service.

Very satisfied with care and attention from the nurse specialist. Very helpful.

Doctor I’ve seen was first one who really understood what I was talking about (symptoms of the disease). Very satisfied with my surgery!

I had a Total Hysterectomy which was conducted by Mr Banerjee. He was very professional. He talked me through in detail about the procedure I was going to go through. He was very caring and knows his field inside out. The pre/post operation was well handled.

The hospital stay was convenient and all the nurses/staff very friendly and quite helpful.

I am well and very happy I finally decided to undergo the operation.

Very Excellent care rendered to me.

Luz was very helpful & professional. She kept me updated pre and post operatively. She is a very important person in this team. I felt reassured at all times. Once more, thanks for the excellent care.

Luz was absolutely lovely!

Nurse specialist was very polite and courteous and explained everything very well.

I was happy with all aspects of my care.

I am happy with my care from the whole team at CEMIG. I was at the end of my tether and nobody was able to help me or wanted to but I have felt heard and listened to since coming to CEMIG. I have been given honesty, kindness and information. Its early days in my recovery from surgery but I have faith that my care and support at CEMIG will be fundamental in getting the best outcome.

My care from Luz Hughes has been amazing. I have called and emailed Luz frequently since becoming a patient and worry that I am a nuisance bu Luz has reassured me that it’s ok to ask for her advice and support. She listens and advises always in a warm and friendly manner.

Luz Hughes was very understanding and supportive. I felt listened to and that I could contact again if needed.

The consultant was very helpful and answered all my questions. I would have preferred to have my husband present when my surgery was being explained afterwards as it was difficult for me to remember but understand this is difficult and will hopefully have another chance to discuss.

The doctors are so polite, attentive and caring. Their explanations are fantastic! I want to say a big thanks to them all. I’m so overwhelmed and very satisfied with my care.

The nurse specialist did absolutely well. Thank you and may God bless you!

Luz Hughes was very helpful and efficient. I managed to get referred to CEMIG with her help. She kindly answered my concerns before surgery.

Luz is brilliant. She was really helpful before my surgery in answering all my questions and when she gave me a call a couple of days after surgery. Luz explains everything really well and is extremely patient. When I met her three months post op, she didn’t rush through the appointment at all. She addressed all my concerns and gave me a lot of her invaluable time.

Despite the pressure of a busy clinic, Mr Vasileios Minas allowed plenty of time to answer and discuss my concerns. He showed his knowledge and discussed options honestly, enabling me to make a well-informed decision about the operation. His passion for achieving the best outcomes for patients is clear. I feel extremely fortunate to have been under his care!

Mr Minas is very caring and has a brilliant team!

Since the moment I met Dr Minas I completely entrusted him and I had faith that he will fix my infertility problem. I am extremely grateful for his (and his team) services and I am finally confident that we can now become a family. Dr Minas is a wonderful person, a very caring and responsible professional whom I trust and thank for all the efforts he put into sorting out my case. Thank you Doctor and your team! You are all wonderful!

A big thank you to Luz Hughes. She was kind and amazing, and did her best to support me on the day of my surgery and not only I felt safe and encouraged. I feel that I wouldn’t have gone through the procedure if it wasn’t for her who put a lot of effort to firstly calm me down but also to explain me the process. I was surprised and impressed to have received a phone call at home after my discharge and it really made me feel special, well looked after and in good hands. The follow up call really make so much difference as I wasn’t sure how the procedure went and what exactly was done but the nurses called me and updated me and I had a chance to discuss the further plans. I am so pleased to have been looked after by such amazing team who put so much effort into raising my chances of finally becoming a mummy 😊. Thank you!

I am so happy with my care under Mr Minas. He listened attentively to my questions and answered them in a way I could understand in order to make the right decision. He was very professional and caring. I had confidence that I am in good hands. The surgery went well and I felt well taken care of afterwards. A very good experience indeed!

The CEMIG team are absolutely amazing and have helped me massively after over a decade of seeking to get a proper diagnosis and treatment elsewhere. The team is so knowledgeable and highly skilled that I completely trust them to provide the very best advise and current available treatment. I only wish that there are more centres available to women like me around the country under the NHS, so that the correct diagnosis and treatment can be given more quickly to more endometriosis sufferers. There is so much misunderstanding of this disease even with the medical professions. I had to do years of research and self-diagnosis and despite confirmation of endometriosis on laparoscopy, I was initially refused the correct treatment and referral. The CEMIG team provided a detailed and comprehensive information about my condition, always given me opportunities to ask questions and at every stage made certain that I am completely happy with the treatment plan – particularly with respect to major decisions such as proceeding with hysterectomy.

My doctors came before the surgery to speak with me. They were very polite and explaind the whole procedure. Later I had some more questions connected with additional risk regarding my surgery and the doctors did not mind speaking to me again. I feel that I had the best possible team during that experience and I am very thankful that the doctors and al the team treated me with respect and understanding.

I am happy with my care from the whole team at CEMIG! To see Luz at first appointment was really helpful. I also appreciated seeing her just before I went into theatre and after on the ward!

Luz takes incredible care of her patients. She is personable, knowledgeable, friendly and a a true asset to the CEMIG team. I cannot speak highly enough of her and all she has done for me!

Mr Minas has been really good at explaining things and giving me lots of times for questions. I am grateful for his treatment.

Mr Minas was brilliant with m situation and gave me all the options for treatment and operation. He was matter of fact which I liked but caring with it. He helped me work out which was best for me and I had every confidence in him. Seeing him before the operation was reassuring and was good to see him after so he could update me. A very good confident doctor who is very good at what he does. Thank you!

Mr Minas is an amazing surgeon. So happy with the quality of care that I received. Would recommend highly! I am very satisfied with the care I received from my lovely specialist nurse Luz. She made me feel very comfortable and at ease.

On my initial consultation, Mr Minas was very professional, sympathetic, understanding and caring to my individual circumstances and symptoms. HE identified and tailored a plan with my personal circumstances as a great consideration. During the day of my surgery, Mr Erritty was very positive, friendly and reassuring. I felt total confidence in his expertise and felt in safe hands. Dr Richard George was particularly helpful following up with my family history to prevent complications during surgery. May thanks to the wonderful and excellent team!

Nurse Luz was very knowledgeable helpful, friendly and professional. She was always ahead of the game with her advice and was very comforting to talk to while waiting for my surgery. I felt I was always listened to and valued. She always gave me plenty of time to discuss my concerns and was very supportive, kind and with a smile on her face! Thank you, Luz.

When I met Mr Erritty after having been in pain for over 20 year, I did not have much expectations. But he knew and understood my symptoms, emotional and physical well being. He respected my decision to try for a second child and suggested the next steps based on that. Thank you!

Luz understands endometriosis and what patents go through!! Luz has heled me in my recovery period and made sure I was comfortable and managing my pain in the right way. Se has been in touch over the past couple of weeks and made time to answer my questions. Thank you!

I just want to thank everyone for their kindness because I felt comfortable and reassured. A big thank you to everyone, doctors, nurses, and the anaesthetist!

Thanks to Mr Michael Adamczyk for performing my surgery and changing my life. He validated my pain as he saw the endometriosis and understood it. I am so grateful for him and the CEMIG team. I have always felt understood by all of the team and having that support has helped me so much. It is amazing that St Peter’s have all of you and that you put your patients first in such a difficult time even with COVID, my support has never changed. You and all your team are life savers!